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Answers

I can’t log into my class. What should I do?

• Technical support is available. For help with your account, please contact: .
  

How do I request a transcript?

• You may request an official transcript by completing this form and faxing it to the Registrar’s office at:
  (503) 280-8661. “Unofficial” grade printouts are accessible through the “MyCU” link on the home page.
  

What if I have a question about my grade?

• Your instructor can answer grading questions. In the event that your instructor is unavailable, or the class has ended, you may contact the student services department at .
  

Can I take two classes at once?

• No. Concordia University’s online courses are designed to be offered in a specific sequence and build on learning in a logical order. In addition, an important feature of our program is the use of a cohort model through which candidates interact and progress with the same companions and supporters throughout the program’s completion. For these reasons, simultaneous enrollment in two courses is not allowed.

How do I access the online library resources?

• Concordia University Online offers many online tools, including full text articles and journal databases. To access the online library go to http://www.cu-portland.edu/library†.

What if I need to take time off from my studies?

• A student who must request a leave of absence from studies for any reason should contact the Director of Student Services at .

How can I find out more about the APA format required for Discussion Board posts and in the formal writing I do?

• Concordia University library offers links to many writing resources including APA formatting sites. To access these resources go to http://www.cu-portland.edu/library/subject_guides/topic_guide.cfm?topicid=31†.

Where can I get information about the Action Research Project?

• An overview of the action research project and student exemplars can be accessed at http://www.cu-portland.edu/coe/thesis/action.cfm†.

What if I have a question I’m afraid to ask?

• The faculty and staff at Concordia Online want you to become successful in all aspects of your course. We are here to provide you with assistance and support. Please feel free to contact us with any questions or concerns you may have throughout your program. We care about you and your success!
 

† Link opens a page from the Concordia University Portland Campus web site.

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A national university system with 10 campuses throughout the United States, Concordia University Portland was founded more than 100 years ago and is accredited by the Northwest Commission on Colleges and Universities.